[Resolved] Ortel Communications — it's not working

Sandani225

from Rajahmundry, Andhra Pradesh

Address:	Prakasam, Andhra Pradesh, 523001
Website:	Satya cable

Dear sir,
We are using your broadbanding connection nearly 4years may be that's the great matter.But I informed what I say to us your broadbanding connection is very badly working last 5 months.
I am really sorry for this information
Mainly in my area it's not working and who appointed persons are not ready to give answer for the costumers
In my area islampet 1&2 both areas covered our connection but our executive not be ready to serve for costumers
He gave the answer like a roughe
Please change your executive in my area and also please upgrade your broadbanding connection
Thanking you

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Sep 30, 2018

Complaint marked as Resolved

Ortel Communications customer support has been notified about the posted complaint.

Aug 29, 2018

Updated by Sandani225 Dear sir,
We are using your broadbanding connection nearly 4years may be that's the great matter.But I informed what I say to us your broadbanding connection is very badly working last 5 months.
I am really sorry for this information
Mainly in my area it's not working and who appointed persons are not ready to give answer for the costumers
In my area islampet 1&2 both areas covered our connection but our executive not be ready to serve for costumers
He gave the answer like a roughe
Please change your executive in my area and also please upgrade your broadbanding connection
Thanking you

Verified Support

Aug 30, 2018

Ortel Communications Customer Care's response Dear Sir,

Thank you for writing to us.

This is with reference to your e-mail dated .

We would like to inform you that kindly provide Membership No for better Assistance.

In case you need any further assistance, do call or email us. Assuring you of our best services at all times.