Ortel Communications — no complete installation is done for a new connection

Prasanjeet Dey

from Adoni, Andhra Pradesh

Address:

Cuttack, Odisha, 753014

My costomer id 1740075, i have opt for the connection on 11 oct, they urge to pay installation amount of 1500. Technician visited and tried to make an installation but he walked away saying it will take 24 hrs for activation... But sorry to say no signal came after that. I have complained but technician are hard to come to install even if its a new connection, they dont have proper management even though i havr complained them numerous times since 10 days. Set up box and modem are provided with no signal... What is the use??? Why are making us suffer like this... Very very poor service.

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Comments

LISA PATEL

from Ranaghat, West Bengal

From the past 4 days there is no wifi network and I have been complaining from 4 days...still no action has been taken yet..please solve the issue as soon as possible

sparkleen rout

from Kolkata, West Bengal

I dnt have signal since morning and not even the customer care are responding to the calls. Once when they received they said me to call after 2 hrs. And after that tjey are not responding to atleast take my request. Or raise a complain . Please resolve as aoon as possible my member id is 1687094.