[Resolved] Ortel Communications — no internet access from last one week

Debasis200

from Bhubaneshwar, Odisha

Address:

Khordha, Odisha, 751010

I have using your broadband service vide consumer no-1827415. I had no internet connection since last week. I have complained several times to your customer care as i have no internet access from last 1 week, but still there is no response. Everytime i am getting a complaint no but i have got no solution. I have no dues also till now. This is not the way of service. Please solve the issue or disconnect my broadband connection soon.

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Nov 18, 2018

Complaint marked as Resolved

Ortel Communications customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

Ortel Communications Customer Care's response Mr.Parida, Issue has been resolved, please confirm us .

Oct 03, 2018

Updated by Debasis200 No sir, I have checked it today..Link is coming, but internet is being browsed in very slower rate(less than 30kbps).I am supposed to get 500mb per day at higher speed rate.One of my friend in lower stair having ortel broadband getting higher speed.but meanwhile i dont.please check or send one of your technician as soon as possible.