[Resolved] Ortel Communications — No internet since 3 days.
P
Piyush Ranjan Sahoo
from Kolkata, West Bengal
Address:
Khordha, Odisha, 751002
Membership no. 235162. (N sahoo, divya vihar)
I had lodged a complaint against ortel few days back for discontinuity in internet service for a period of 15 days. After lodging a complaint here they resolved the problem and i closed the complaint here too. Now they are again creating problem by disconnecting the internet since 2 days. Ortel is frequently disconnecting the internet since a month and i dont think they are really doing anything to sort this out permanently. After lodging complaint in consumercomplaints.In they come with such entreaty to take it back. But i wonder why they dont give their customers good service. When we warn the technician about lodging a formal complaint he encourages us to go ahead but shows no interest in solving the problem at the earliest. Please help me!
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Jul 19, 2016
Complaint marked as Resolved
They looked into the matter and now internet is active. Modem is online and downloading is at a speed as expected. Thank u Ortel.
Ortel Communications customer support has been notified about the posted complaint.
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