Ortel Communications — No resolution of faults since 05 days from today.

Address:

Khordha, Odisha, 751003

Please refer.:
I1853708
Data
8/11/2016 9:30:19 am
Open.
Till date even after so many calls we feel ashamed to recall the ortel cc for resolution customer complaints wrt internernet services.

I wrote to ortel group and they have nothing to say about the below communication:
Dear cto/ceo,
Please look at your team performance and evaluate the way you take care of your customer and make your company to better stand as a unique inter net and other telecom service provider at odisha and other parts of india.
Note:
None of your web site help line/cc/any headers open.
Your customer care team is very rude and do nothing with an ownership. (You are just keeping them for no cause).
Tech staff is your kra.
Resolution time is worth negative.
I feel ashamed off to call so many number of times...
Please evaluate.
Make your self responsible for the down line performance then ownership will come up.
Wish you to see on top of it.
Thanks!
Wr//
Isir.

Please refer the complaint open as below since 08th aug:

I1853708
Data
8/11/2016 9:30:19 am
Open.