Ortel Communications — ortel not providing zee business channel.

Address:Sundargarh, Odisha

After trai regulations i have selected my package. I have selected zee family pack. But the ortel is not giving zee business channel though the zee business channel is included in zee family pack. I have been complaining to ortel regarding this problem for one month but they aren't listening to my complain. Why they are not giving this channel to the customer i can't understand. Please look into my complain n take necessary action.
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No signal in TV connection. It is not working perfectly due to some reasons. No signal and no channels are visible to us. It is inactive since last day. It should perform or function in regular basis. it is our request to your office personnel.

With regards,
Ashok kumar Roy Mohapatra
Prasanti vihar, Qr no- LP-50
Bhubaneswar.

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    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
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