[Resolved] Ortel Communications — senior citizen harassed by giving old & invisible material by ortel

bnanda

from Gurgaon, Haryana

Address:	Khordha, Odisha
Website:	www.ortel.com

I sri jagannath nanda, 75 years old having customer number 1542983
Deposited rs.200 for reconnection & got old set up box & number in
Remote which is not clearly visible.

Kindly change the damaged remote which is given by mr. Subhash mohanty
On dated 28/05/2018 after know that we are both lonely senior citizen
& i am not able to move to your office often.
Other channel including channel sab tv not showing in my tv.

I requested, as i am a senior citizen (Lonely with wife), give me a
Visible remote & channel sab tv without further harassment by mr.
Subhash mohanty of puri.

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Oct 1, 2018

Complaint marked as Resolved

Ortel Communications customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2018

Ortel Communications Customer Care's response Dear Sir,

Thank you for writing to us.

This is with reference to your e-mail.

We would like to inform you that your request has already been registered with us.

This is expected to be resolved very soon.

In case you need any further assistance, do call or email us. Assuring you of our best services at all times.

Thanks & Regards,
____________
Appellate Officer – Ortel Communication Ltd.
Customer Care:[protected]
E-mail: [protected]@ortelgroup.com
Website: www.ortelcom.com