[Resolved]  Ortel Communications — unavailable internet service for more than 10 days

Address:Khordha, Odisha

Our ortel broadband connection is down for 10 days. Even after repeated calls to the customer service and their repeated assurance to provide the net within24hours. We are still unable to access our internet. We in fact callthem every day 4 to 6 times but today when we called they astonishingly said that our problem was resolved which we could not believe. With deep regret i want to inform that the company has failed to live upto its policy and continues to trick people. So i want to ask to refund our money or kindly send technicians to sort out our problem

Membership number 310029
Was this information helpful?
No (0)
Yes (0)
Oct 20, 2018
Complaint marked as Resolved 
Ortel Communications customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
Ortel Communications Customer Care's response
Mr.Mishra, We have taken your complaint for rectification, We will update you after resolution of your issue .
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ortel Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    461
    Pending
    0
    Resolved
    190
    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
    View all Ortel Communications contact information