[Resolved] Ortel Communications — Very very very poor service

babunu

from Guskhara, West Bengal

Address:

Balasore, Odisha, 756003

1-There is no value for commitment.
2-After one day of connection no employee bothered to receive a single call or call back.
3-Employee does not know how to connect the PC with Internet.
4-Commitment was 5mbps but I am not getting 100 kbps also.
5-Customer care is not able to talk customer . They are just doing formalities with taking feedback.
6-If ortel is not able to give service please do not give commitment .

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Aug 5, 2017

Complaint marked as Resolved

Ortel Communications customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Ortel Communications Customer Care's response Mr.Babunu, Pls let us know is there any issue or concern persist with us. If you have please provide us nature of issue with customer no and contact no. We will address your issue.