Ortel Communications — wifi not working properly since last more than a month customer id 01412305

Debipada Mishra

from Delhi, Delhi

Address:

Khordha, Odisha, 751002

Hi! I've been complaining regarding your poor service since many days in your telephonic service center at [protected]. Every time your customer support executives say the same old & monotonous words which doesn't have any meaning. My wifi connection has become very slow & since last one month its not working at all. Almost every alternate day i used to give a complain on telephone but in vain. Please don't ask me for your monthly rent. Unless and until i get your service then there is no point in paying you.

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Comments

Debipada Mishra

from Delhi, Delhi

Hi ! Today its 14.11.17 & the due date of my bill to be paid is 15.11.17. Since I had not received proper NET (WiFi) service from you throughout the previous month, hence, I've decided not to pay you for this month. Because I had already paid you for the last month & didn't get any service & had complained not less than 15 times telepathically at your service center. Even now also the service is pathetic. I hope there is some major problem. Please rectify the issue & waive out my this month bill from your accounts. Consumer Id[protected].

Chuin

from Daulatpur, West Bengal

No Chanel coming since last Saturday. Every day 2 to 3 hours or some times half a day the setup box goes in freeze. Position/net work not available. Repeated telephonic complaint lodged. But no fruitful result till to date. This is the regular habit of the official staff in the balugaon. Very bad service .