Ortel Communications — with out restoring connection cheating by saying rectified.

Tokan

from Aizawl, Mizoram

Address:

751002

We had given complains about ortel's negligence. From cyclone there is no signal. Also told them the problem is at set top box back side with the transmission cable connection. They told to send technician.

But without sending any one & with out rectifying the problem their customer care today saying "rectified". But they are not able to who was the technician, his contact & even when the time of rectify.

This clearly cheating as now they will start monthly fees.
Please give ortel md & ceo's contact detail.

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Ortel Communications customer support has been notified about the posted complaint.

Jun 25, 2019

Updated by Tokan Neither ORTEL Rectifying the Problem nor informing you having any Impact.
Today is the 54th Day after Cyclone & 26th Day after ORTEL register our Complain as per Ortel Appellate Officer's mail for complain No.
IF YOU CAN ARRANGE, ACCESS OR CAPABLE, PLEASE GIVE US THE CONTACT DETAIL OF ORTEL MD & CEO.