Ortel — Complaint not resolved for over a week

Address:753012

Ortel Membership number[protected], The set top box is not working and I have been tired of calling customer care. Every time they say they will send the technical shortly. but it never happens. It has been a week now. They have an email address available in the web (ctc.[protected]@ortelgroup.com) which is not working. All the emails bounce. Pathetic customer care. Can someone please help resolve this issue?
Was this information helpful?
No (0)
Yes (0)
Ortel Communications customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ortel Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    461
    Pending
    0
    Resolved
    190
    Ortel Communications Phone
    +91 97 7609 1111 (Orissa)
    +91 89 1326 0326 (Vizag)
    +91 33 4001 6891 (Kolkata)
    Ortel Communications Address
    C1, Chandrasekharpur, B.D.A. Colony, Bhubaneswar, Odisha, India - 751016
    View all Ortel Communications contact information