Ortel — no signal wire has been cut by vulgars

I am having no signal since 2 days and also ur cable wire has been cut by some other cable network and during this time we need tv network but there is no technician came.. Worst service.in our locality every irrelevant member are getting no signal on their tv. And ur companies customer care is also not responding and there is no technician also come to resolve this. We need to resolve that.in this lock down period it is necessary for everyone to stay connected to the tv network and your company is not responding this time