Otis Elevator Company — Misbehave by the employee

Address:

3C/12 New Rohtak Road Karol Bagh, 1st Floor

My lift is not working so I talk to Mr Nikhil Saxena [protected] because at the time of selling amc to me he assured me that any emergency will be taken care well now he is saying that in this COVID time no employee is available for emergency so we can't send anyone and he speaks very rudely so I request you to take strict action against him to save the goodwill of your co and inform me accordingly what action you have taken against him