[Resolved] OYO — amount deducted from bank but payment failed

[Resolved] OYO — amount deducted from bank but payment failed

S Sankalan Parajuli from Bengaluru, Karnataka Jul 5, 2022 This thread was updated on Jul 5, 2022

I have made a payment to oyo using my card with email address [protected]@gmail.com and phone number [protected]. The money was deducted from my bank but the payment failed and i did the payment again for an amount 1121 rs. The first payment has now passed but i want a refund for my second payment. Please refund the amount in my bank this was highly inconvenient. +1 photos Was this information helpful? No (0) Yes (3)
Nov 23, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 20, 2018 OYO Rooms Customer Care's response Dear Sankalan, This isn't the experience we want for our guests. We'll look into this ASAP for you. Regards, Team OYO Verified Support Oct 20, 2018 OYO Rooms Customer Care's response Dear Sankalan, Our team had actively worked upon your concern here and we would like to inform you that we've initiated the refund and the same will be processed in your account within 7 to 14 working days. Do reach out to us for any assistance in future. Regards, Team OYO.
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Alok Nath S

from Punalur, Kerala

Nov 19, 2021

I made a transaction of 209 rs as an option of (pay 209 and pay rest at hotel). The amount was debited from my account but there was no update in the oyo app. And after some hours I found a notification that the payment is unsuccesful in the oyo app.( it was a upi payment through phonepe). I not attempted for a second time concerning the same will happen again). Give my money back oyo...