[Resolved] OYO — denied oyo hotel service | |||
I booked 'devganga' hotel oyo 36530 in haridwar city near shantikunj. When i reached the hotel, hotel owner has been refused provide the hotel. He denied me check in saying that i have no confirmation and rooms are not available. Truth is that my booking had been confirmed, that booking id number cemd7031. I request you please attention this matter because oyo is credible organisation. Such hotels defame it. Jai shanker tiwari Pant nagar behind income tax office gonda Mobile number[protected] [protected]@gmail.com Was this information helpful? | |||
Aug 19, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 16, 2019 OYO Rooms Customer Care's response Hi Shanker, we are extremely sorry for any inconvenience that you had to go through. We do not want to let our customers go unsatisfied. We will get this checked for you and our concerned team will connect with you in order to assist you better.Regards Team OYO Verified Support Jul 18, 2019 OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Dk
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