[Resolved] Oyo Rooms — confirmed booking not accepted by hotel booking id nqej4563 oyo 12521 hotel shahu and sai shahu | |
For urgent attention please Dear sir, This is to inform you that on 1st nov 2018 you had confirmed my booking on receipt of rs.2754/- (A) 1st classic (2x) room at oyo 12521 hotel shahu and sai shahu (B) gut no. 4 sinnar, nashik (C) land mark:-sinnar bus stand (D) check in 1st feb 2019 and check out 3rd feb 2019 Today when i had a talk to the said hotel (Reception mobile no.[protected]), they told me that they will not allow me to stay against the booking as there are lot of pending issue with oyo authority in regard to payment, so they will not accept the booking as communicated to me by you on 01/11/2018 Please look into the matter and send your reply immediately With kind regards, Arun krishna ghosh Mobilr [protected] Please send the reply over e-mail id [protected]@gmail.com Was this information helpful? | |
Feb 17, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 12, 2019 OYO Rooms Customer Care's response Dear Guest, We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly. Regards, Team OYO Verified Support Jan 14, 2019 OYO Rooms Customer Care's response We contacted you regarding this shared the needful details with you, We will ensure a hassle-free stay for you in the future. Let us know for any other assistance. Regards Team OYO | |
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