[Resolved] Oyo Rooms — fraud in money deduction twice and no interest and fault promises for giving refund | |||
Hello, I stayed with my friend in this oyo property in bangalore, while doing payment in the app, the payment failed and money was deducted. I tried with another card payment failed and money was deducted. I complaint customer care they refunded half for one card amount and they told rest amount they will paytm me which they never did. The other card amount they never refunded and they are not even keen yo note down the details for it. I highly recommend not to use oyo app for online booking as they di these kind of fraud business. Was this information helpful? | |||
Dec 12, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 11, 2018 OYO Rooms Customer Care's response Dear Guest, Our sincere apologies for all the trouble caused to you. This is not what we ever encourage for our guests to suffer from. Please share your booking ID/contact details. We'll certainly deep dive into the situation and come up with the best possible resolution for you. Regards Team OYO | |||
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