[Resolved]  Oyo Rooms — Horrible service by OYO rooms

Address:	Chennai, Tamil Nadu, 600017
Website:	www.oyo.com

My OYO booking ID is SRDM8217. My oyo rooms were at Beeta Residency, Coats Road, T Nagar, Chennai. I had booked rooms and paid full amount for a period of 5 days. When I reached the apartment, the oyo staff made me wait for one hour as the room was not ready, inspite of having reached after the check in time. The staff did not speak or understand any language except Tamil, which made it very difficult for me to communicate anything with them as I don't know Tamil. There was no facility of drinking water. The man in the reception was very rude. When I asked why there is no water, he became shouting in Tamil. After half an hour, he brought me a bottle of very dirty water. White residues were clearly visible in the bottle. Moreover, the man in the reception was always asking for cigarettes from me. I gave him two times, and then he started knocking in my room asking for a cigarette. I found this to be very irritating. During my entire stay, my room was not cleaned even once, inspite of repeated requests. Every time I has to go to the shops to buy a bottle of water. More over, the geyser was just above the toilet, and it was leaking. Everyday, hey gave same breakfast, that too, very less quantity. (Only two idlis and chutney). One day they did not serve breakfast, and when I asked the guy in the reception, he gave some reply in Tamil, which I did not understand. The staff did not even understand English or Hindi, which I as a traveller, faced many difficulties. The wifi signal was very poor, and when I asked the guy in he reception, I don't know what he said in Tamil again. I was so disgusted with the people that I left one day early inspite of no refund. While I was leaving, The man in the reception asked for tips. When I gave Rs 50, he rudely started talking loudly in Tamil. Then I gave him Rs 100 by no choice, as his body language was very inappropriate. If there is any CCTV, all this must have been captured. I am totally disgusted with OYO rooms, and this incident has spoiled my memories of my Chennai trip totally. The man in the reception was around 45-50 years old, with dark complexion. Oyo should definitely take action against him if it wants to avoid such incidents. I am never going to use OYO rooms again. Make my trip, Go Ibibo are much better.