[Resolved] Oyo Rooms — hotel pearl view

Jinesh Upadhye

from Bengaluru, Karnataka

Address:

MUMBAI, Mumbai City, Maharashtra

Myself Jinesh Upadhye from Belgaum Karnataka have booked 1 room at Hotel Pearl View Mumbai (OYO 8193) thru OYO online portal and as per their directions, have made a payment of Rs 1953 thru SBI net banking[protected]CHB4129586 TRANSFER TO acct no [protected] ONE97 COMMUNICATIONS P. Now the Hotel reception has denied the booking quoting that they will not honour (allow) the above hotel booking as OYO is not paying their due amount. Around 20 lakhs amt is due from OYO.

Now the guest will suffer without his fault.

Please look into the matter and resolve the issue and take legal action against OYO.

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Aug 31, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2019

OYO Rooms Customer Care's response Dear Guest,

We apologize for the upsetting experience. Kindly, help us with the booking ID/contact details so that we can assist you in a better way.

Regards
Team OYO