[Resolved] Oyo Rooms — late answer and dirty washrooms and utensils

Jatinaru

from Agra, Uttar Pradesh

Address:	Dehradun, Uttarakhand, 248001
Website:	www.oyorooms.com

My booking id - tzji7649as per our telephonic conversations about washroom ruining water issue. And dirry untensil not resolved and i can call oyo helpline no many time but they answr wait for 5 mins and i can wait for 1 hour but issue not resolved and last time property manager can say please change the room sir.. Pl dont use oyo and plesse book go ibibo and make my trip... And i can compare everything go ibibo is best as conpare to oyo dirty roons and dirty behviour staff.. Please resolve my issue and call me on this on only [protected]...

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Oct 29, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Verified Support

Sep 27, 2018

OYO Rooms Customer Care's response Dear Guest,
Our team contacted you and shared the details. We again apologise for the trouble caused and will ensure a smooth and hassle-free stay for you in the future. Let us know for any other assistance.

Regards,
Team OYO