[Resolved] Oyo Rooms — malaysia tour booked-th-qewc6420

Ravinder singh pala

from Patna, Bihar

Address:	A-1,SBI Senior Officer Residential Complex, Bank Road,west Gandhi Maidan, Patna, Bihar, 800001
Website:	OYO

Madam/sir,

I booked tour packages for malaysia and genting for four persons vide your package no. Th-qewc6420 through rubby maurya speaking from chandigarh, journey to start from 15th aug 2019 from patna. I have already paid rs.1, 05, 190/- online and got acknowledgement of money deposited also. At the time of depositing money, i was told that in nexrt two days i will get air tickets but even after 10 days, no one is attending to my calls and emails-addressed to ms rubby maurya. Before the deal was struck, i used to get calls quite often but now even calls are not being attended to.

It creates a shadow and doubt about oyo brand name and services, i request for early delivery of agreed air tickets and contact number and email of some senior nodal officer for updating us.

Regards

Ravinder singh pala
C/o general manager, sbi patna
M:[protected]
Email:[protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Aug 18, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2019

OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. This isn't the experience we want for our guests. Kindly share the requisite details with us.