[Resolved]  Oyo Rooms — refund amount still not credited

I booked a room on oct 11
At ivory pearl hotel bangalore my booking id is fhoq8196 after booking i reached the hotel. They not letting me in they are saying only one person is allowed i said my friend is with me where he can go please let us in i already paid the amount through google pay after an 20 minutes argument they asked 500 rs extra for a person my whole rent price per day is 819rs but they asked 500 extra for a single person at the moment i cancelled the room. I didn't get the refund amount at the time the apps says it will take 7 to 14 days to credit in my account that whole night me and my friend slept in the railway station platform. It's been a month still the refund amount not credited into my account whenever i call the oyo customer care they saying it's initiated it will credit but i didn't get any amount till now. Had a worst experience in my life go through by online booking i never book any room in oyo in my lifetime. You guys made my day awful