We booked the package with oyo to north east for 8 members and unfortunately one of the member could not travel due to emergency. I requested for a refund on cancellation of airfare but oyo said it is not possible. I contacted the airlines directly and they cancelled the tickets and said the refund of nearly 10000 would be refunded to the travels.
This was sent as a mail to oyo with no response till date. Also we had a bad experience on the last day of our return when the cab arranged was not in good shape and was taken to the garage for brake failure. Since we had less time to travel, we arranged for a private cab since no response from oyo and the travels. I raised this complaint on may 15th and requested for a refund but still no response from any of your teams, package support, operations or the sales guys.
I would like to register this complaint. Was this information helpful? |
ADJDRX - Go Air - 2251 Rs
VGKV9Q - Indigo - 750 and 788 Rs
AFHY9KN - Indigo - 7070 Rs.
All these for various destinations from Chennai to Bagdogra and return.
Also request you to refund the cab cost that was spent by us - Rs 4000
Regards
Jessica
Thank you for sharing the details. We'll get in touch with you regarding this.
Regards
Team OYO
We request you to please share your OYO booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.
Regards
Team OYO