Oyo Rooms — reminder complaint unauthorised cancellation and refund

Address:

241, old four storey flats, tagore garden extn, vishal mkt, new delhi 110027, New Delhi, Delhi, 110027

REMINDER

REMINDER
Booking ID UGFS7691.
I booked above booking for OYO 41981 Royal Heritage
Check in date 31/08/19.
When we reached there from Delhi by Air, I asked for the contect number of above hotel from your representative, I was refused by the Hotel representative intimating that they are no longer related to OYO Rooms,
As the Ola cab driver was keen to get rid o[censored]s, he left us on road, I again called ur representative, who offered (he offered) that he can get us another deal in the nearby locality.and booked CTOY9627 at OYO Flagship 111Canal Road. On calling back on the provided number of the hotel, it was to my shock and surprise that the said hotel in Dehradun, Alas.!! How and why one person who has visited Patna would like to go all of a sudden to Dehradun????? Therefore, I again made online booking at OYO9061 Savera Retreat, and paid in advance from my credit card online. on reaching there too, we were refused stay on the reason that the booking has been offered at too low price.
In such a situation, it is very shocking me and my family which resulted in incurring extra budget over me by staying at instant booking of non oho hotels. A deeply humiliation. A stupid representative of yours, on cancellation of my booking by hotel at Patna, booked of his own in Dehradun, And in advance paid hotel refused for booked at too lower rate and denied stay, where I am at fault.
I need all my advance paid money refunded into the same account from in was paid (SBI Credit Card) along with the compensation for defamation and strict action against your representative, who booked the Hotel in Dehradun of his own.
Ajay Narain