[Resolved] Oyo Rooms — spot on 39474 gokarna gc stay | |||
This property does not exist per the address provided on google maps or the oyo website. Google reviews has many complaints from multiple people confirming this property does not exist! I had made a booking via goibibo for 1 night 30/08/2019 - 31/08/2019. Following the google map instructions and what was sent via email and text msg the property never existed. There was only a vacant block of land. I contacted oyo directly to obtain more location information or speak with the hotel manager directly which they could not provide or assist. They had confirmed on the call the property was closed but it actually does not exist anywhere. The phone numbers are fake and for a completely different hotel. I then had to call goibibo who refunded the money and contacted oyo however the property still remains available on goibibo and oyo websites. I am perplexed as to why they have left the hotel room advertisement up on these platforms. Spot on 39474 gokarna gc stay is a hoax and does not exist. They are accepting payments and still not doing anything about this fake oyo hotel. Please assist in getting this matter resolved so no one else has to go through the same issue. Attached are photos of what can be found online. Was unable to take photo of vacant land due to the heavy monsoonal rains. Was this information helpful? | |||
Oct 4, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 02, 2019 OYO Rooms Customer Care's response Hello Guest, We never want any dissatisfactory experience for any of our guest. Kindly share the booking ID/contact number, we'll get this checked for you. Regards, Team OYO. | |||
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