Oyo Rooms — stolen jeans

Address:

3400 South Street, 75964

My husband and i stayed at the magnuson hotel in nacogdoches, tx, usa one night, december 13, 2019, to attend the graduation ceremonies at stephen f. Austin state university the morning of december 14. We stayed in room #246. We checked out at about 8 - 8:30 saturday morning. On sunday, december 15, i realized i'd left my jeans (Nydj brand, us$109.00 plus tax) hanging in the closet in our room. I immediately phoned the hotel to report my loss. I was told the room had not been cleaned yet. Over the next two days i phoned the hotel no less than four times and received no satisfaction. On tuesday, december 17, 2019 i phoned the nacogdoches police department to report the theft. I spoke with corporal lee and several weeks later with police chief jim stevey. Because several members of the hotel staff had access to my room the police department was unable to identify a suspect and take any further action. Needless to say, i am dismayed, disappointed and incensed at the dishonesty of your hotel staff. I will never again stay at an oyo hotel. I am also telling my friends and even strangers about my awful experience.