Panasonic — damaged ac by name of service

Panasonic — damaged ac by name of service

H hgoyal from Gurgaon, Haryana

I have lodged a complain within warranty period in panasonic for my ac that its not working, but they cancelled it due to lockdown issues. Now when i have re submitted the complain, their engineer visited, charged me with visiting charges that is too in private paytm and engineer damaged my ac even more, its not working at all now. And, they are asking me to pay to get it repair now. Right now, my ac is on with powerful mode and i have sweating over my body. Was this information helpful? No (0) Yes (0)
Panasonic India customer support has been notified about the posted complaint. May 26, 2020 Updated by hgoyal We have purchased this AC in May 2019, and it worked fine last summer season. But its not working fine in this season, outer unit was sometimes starting sometimes not and AC wasn’t providing cooling as expected, so we lodged a complain with panasonic on 16th april 2020 (within warranty) which got cancelled due to lockdown. Then I have raised another complain after lockdown 3.0 ended and egineer visited today. Now your engineer does something to outer unit and AC stopped providing any cooling. Engineer is saying that gas has leaked and I will he charged for it. If panasonic cannot provide service, atleast don’t hamper the existing condition to earn money from services.
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