Panasonic — Didn't Get Free Installation For New LED TV

Address:Chennai, Tamil Nadu, 600113

I brought a new TV (Model: TH-32C460DX) on 16/07/2016 from Paytm. I raised an installation request that day itself. Then I found that I didn't get wall mounting stand along with TV. I informed the same to service center. They told that they will provide the stand on chargeable basis for Rs1400. As the price was too much, I told them that I will buy the stand online and raise a new installation request after that. They agreed and closed the installation request. I ordered the stand and got it yesterday. I raised a new installation request and the technician came today. He is telling that the stand is complicated and he needs Rs.250 for installing it. The stand is a normal adjustable wall mounting stand and just needs four screws for fixing in wall. I don't understand how it is complicated. When I refused to pay the charge, he didn't do the installation and went away. He also closed the job card created for free installation. This type of service is not expected from Panasonic. I am not able to use the TV even after 3 weeks since I got it.
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    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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