Panasonic — Contact No of service center invalid

Address:	Mumbai City, Maharashtra, 400709
Website:	www.panasonic.com/in

Hi,

I had recently purchased Panasonic Soundbar from Snapdeal and it was delivered on 17/10/2016. The speaker stopped functioning 3 weeks back. It came with 1 year warranty. So we contacted the customer support, they provided us with contact no. Initially none of contact numbers worked and repeatedly kept calling customer support about it. At last someone picked up the call. Few days later the technician visited our house and inspected the speakers. He told us that some component is damage and needs to be replaced. So he'll send another technician for replacing that component within 5-10 days. So we waited for almost 2 weeks but we didn't hear anything from them. Finally we again contacted customer support. They said that the speakers cannot be repaired and needs to be taken to service center. They they provided us around 4-5 contact no of service centers at different location like Ghatkopar, Vikhroli which none of them worked. When we asked them about this, they said they are also clueless why those contact numbers aren't working. I stay at Koparkhairane, Navi Mumbai - 400709. I also checked their website for service center info but it isn't update. Like in the map it shows "Siddhivinayak Services" nearest from my house but after reaching there, they said that their service center has shifted somewhere else. I inquired on official panasonic customer support site 2 weeks back but haven't received any reply from them so far.