Panasonic — Irresponsible Service of AC

My Model no. CU-UC18QKY2-2/ [protected].With refernce to 05 Durga Services, nahur bhandup.Ac is not working and had complained about it and taking AC from vijay sales not even 1 month (11th March'15) ... Ac is not working and it is having problem in PCB and they claim that needs to be repaired and not aware how much time will it take for repair.Spoke to Customer care in Nahur bhandup (Durga Services) 1st spoke to Vinita Sunar she has no manners to talk to Customer she has put me on hold for more than 15 min and cut my call and later again she has hagged my phone.She was speaking to me at 6:45 and claim services center closes by 6.She has no empathy to talk.Please make sure the Ac is fixed before Sat 7:00 pm as my family is back from native and AC was taken for summer not for winter season...If the same cant be fixed, please replace the Ac or pay back the amount.