[Resolved] Panasonic — Mobile eluga i2 | |||||
I purchased mobile on 24/01/16 - 14.03 pm from Reliance Digital, Borivali(West), Mumbai store. The mobile stopped working in one month. I contacted service centre Jaina Marketing Associates, Borivali(West), Mumbai, who took the mobile and sent it to Delhi on 29/02/16. My jobsheet no is KJASPMH522216P18163 dt 29/02/2016. Service Centre staff is quite arrogant and even basic infrastructure do not exist (fan required for customers so that the place is not uncomfortable where there is no place for proper air circulation). I was told that the motherboard of the phone is not working and since the purchase is more than a week old the product will be repaired and given to me. I fail to understand Why the warranty for replacement of phone is only one week. No written document / policy was available with Jaina Marketing Associates from Panasonic India to support this one week replacement policy. I wish to have refund of my money Rs.7, 599/- which I paid to Reliance Digital as I am not happy with the product / service. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Panasonic India customer support has been notified about the posted complaint. | |||||
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+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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