Panasonic — Mobile unavailable repair parts for new launched mobile

Address:	603002
Website:	Penasonic

Hi Penasonic Service center,

This is santhosh from Chengalpattu, I have purchased Penasonic Mobile last 2 months before, after 1 month i got an issue in the handset (Its a manufacturing problem Only), after that i have mailed to flipkart and get Penasonic customer service center contact details.

And given my handset for service center for repair new Mobile, And as per the service center instruction there is no material for repair this mobile in godown also,

@Penasonic : Please make sure why if you are not having parts for this mobile even launch new mobile, then how you will get repair for my mobile, its is an manufacturing problem. and also i sent lot of mails to customer care email id and called them also but am not yet received any mail or respective call from your end.

How many times am reached (Mail and Phone) with you (Customer care) am not believe this much of careless!!!

This is an serious issue for you, because this is not good customer satisfaction and service

I need to REPLACE MY Mobile, because your not having any parts for repair ( Because you are thinking your production Materials are 100% Quality so that only your not produce extra material for repair)

Am awaiting for my new repaired mobile for last 1 month.

I want to know the status, if you are not having material for repair, should be replace my mobile or replace my money also ( I never seemed this much of careless mobile brand )

am already told that this is an expensive mobile for me, if you are treat this much careless for this much price mobile, then how treat beiow 5000 products and how is your product quality in this ooops, i never imagine your management of treating customers

I hope this mail also you are take serious and not responding!!!

if your not giving good solution for this instantly, am dam sure Register Complaint in Consumer Court

I Need only REPLACE MOBILE ONLY or REPAY MY MONEY other wise i dont need any repaired mobile.

I have attached Job sheet with this mail,

Regards,
Santhosh.N