Panasonic — new ac not working
111 a Ashok nagar, Kanpur, Uttar Pradesh, India
DiDilip Sam on Jun 7, 2019
Manager Panasonic India
SUB:- URGENT AND CRUCIAL (DOCS. ATTACHED)
I have bought your product (1.5 ton) window AC as a known international and trusted brand but I really feel sorry and frustrated about the fact that its not at all working properly and trips in every 5-10 mins.
I already filed a complaint after the AC was fitted.
The service guys came and gave the excuse that it's fine and just the area is big.
So I decided the area with a wall and bow it's 10/10 feet room.
Still the AC trips.
It's is really ridiculous and sad that at this headache of 45+ degree of heat I and my students have to sit in hot burning room.
I am really annoyed and going to sue the company and file a complaint in consumer forum.
I am also from multinational company and an owner and my feedback and complaint can really effect the goodwill of the brand and users.
I have been wanting for engineer to come and fix it but no one turns.
Either fix this issue or take the AC back and refund me whole amount in next 24 hrs else I will take legal actions and will also defame the brand and service through my links.
I ALSO FEEL I HAVE BEEN GIVEN A FAULTY AIR CONDITIONER
Very serious issue
I want the manager to revert back on this and fix it but day end today.
It's giving me financial and mental loss everyday and no one is ready to hear.
Attached are the documents and no. Of the engineer.
Kindly fix it today else I will take serious and harzardious action on the brand and company and store too.
Refund, replace or fix it today..
Thanks and regards
VICE PRICEDENT (FOUNDER)
Jlc Shapers academy
111-A 20-B, second floor
Coca cola chauraha
U. P. STD CODE : 0512
[Jun 16, 2019] Panasonic India customer support has been notified about the posted complaint.
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