Panasonic — not resolve new phone lock issue from last 25 days

Address:

New Delhi, Delhi

Sir, I have purchase Panasonic eluga s new phone through amazon.com & received on 28.1.2015 after 4 days when I copy my contact threw other phone & restart it phone is locked, I also complain Amazon for replaced on 4 feb 2015 but due state election on Delhi they collect on 7 feb after election they refuse for pick due to replacement days over, after that I submit mobile on Panasonic authorised service centre 6 febuaury, after so many reminder and phone call they don't answering what is the status of my mobile, I also complaint customer care on 16 febuaury[protected] they said after 48 hour for replying on mail & call but no status . I am so much disturb regarding this I purchase mobile on EMI without using it, I have to pay money . Kindly resolved my issue, its my request Thanks Tushar kumar [protected]