Panasonic — panasonic ips 32 inch led tv

Website:

panasonic.com

Hello,

I bought one 32 inch panasonic led tv on
06/07/2016 under 2 year warranty that's why i selected
Panasonic so till 05/07/2018 its under warranty period
As per given information from distributor (Shop).

Display got damaged on[protected] and raised complaint
On 16th from same shop from where i purchased it. Panasonic
Technician from palayam, trivandrum, visited and checked the tv and informed that
Panel board should be changed and its out of warranty and have to
Pay around 17, 000 rs for panel replacement.

So the product is under warranty as per distributor
But technician telling that you are out of warranty.

I also saw many such complaints from many customers who was even under 1 year warranty replaced the panel board get damaged with in
3 or 4 months. Is it showing the quality of product? Or company intentionally setting deadline for such parts of product to increase their profit?

Also i am interested to mention some other points.
—
The product they are selling with 1 year warranty and 2 year warranty is same product no difference at all.
What is the point of increasing warranty of product seasonally?

It is basically to increase the sale of panasonic tv. That is what the shop or distributor done? That's why i purchased the product otherwise
I should select onida or someother with lesser price.

Shop or distributor also increased the sale of panasonic tv by telling that it has 2 year warranty

Company got their profit, distributor or shop owner got their profit.

Who is the looser?

I also recommended the panasonic tv to my friend he purchase the panasonic tv with same configuration with lower price from nandilath g-mart not from the same shop i purchased. So panasonic company got more profit (May be it is negligible amount for company) by my recommendation.

I am not sure who put me on trap but as a customer i lost 24, 000 with in 2 years
Shop may get around 30% or more profit and company will get good amount

Tell me what is your opinion?

Note : as per information got from shop when i purchased on 06-july-2016 i am still under warranty period. Expired only on[protected].

I expect a free replacement of panel board having good quality (Atleast 1 year assurance)

Service request : r[protected]

Thanks