Panasonic — panasonic smart led th43fs600d

Address:

Airoli, 400708

Dear friends,

Avoid buying panasonic tv and that to from vijay sales due to poor service.

Kindly note self purchased panasonic smart led th43fs600d dated 6th april 2019 cost 36500 rs from vijay sales.

While we were watching the tv suddenly one small spot was noticed at the center of the screen, same kept increasing after some time.

This problem was reported panasonic representative.

Their representative reported after 4 days and after several follow up.

After having a look he said the display panel is gone and will need to be replaced costing 23000rs. And payable by me.

This is totally unacceptable as there is no sign of any scratch or damage on the screen, which was shown to your service engineer also it is under warranty.

To which he said agreed no damage from outside but says their is no problem from inside also so we are not responsible.

Please avoid buying panasonic tv.

I have offered them to take the 3 month old tv back free of cost in written, still no reply from last 30 days to all in mail.

Best regards