Panasonic — Poor servicing the panasonic smart phone

Address:

Kozhikode, Kerala

I had a poor experience with your service . I had buy Panasonic P51 black mobile phone with IMEI number [protected] from calicut 3G mobile world on 11/04/2015 . On July 2 i gave it in your authorised service centre in Kozhikode city Kerala, the problem was charger slot complaint not able to charge the phone, they checked and inform me that the phone wants to send to head office to clear the issue and will take 20 days . I got the phone cleared on 31 July after few weeks the same complaint occurs and i had again given the phone to Kozhikode service centre and they telling the same thing that for clearing the issue it wants to send to head office and will take 20 days . How the same complaint happens after clearing the issue. I feel so shame on your service . I dont need the phone again i need compensation otherwise a new phone . I had lost nearly 2 months warranty due to your carelessness . Purchase bill and the job sheet attach along with this mail. In Job sheet the service centre person even did not write the date even . The authorised service centre is Ridam mobiles darussalem complex calicut