Panasonic — repeated tv complaint :- model# th43e200dx/2017 (from mar 2018)

Address:

Bangalore, Karnataka, 560093

Hi all,

I would like to escalate & really frustrated with the faulty tv set i have bought on 18th oct 2017 from girias bangalore, indirinagar branch. I can her only the sound on the tv without the picture image. I hereby attached the invoice copy & the warranty card & tv model for your reference. Also attached the screen image of the tv change recently with the box number & bar code. I am facing this issue from mar 2018 & raised multiple complaint with the panasonic service center. After multiple follow up from mar 2018, the panel was at last changed in may 2018.

I was interacting with area sales manager (Mobile# [protected] / [protected]) & service manager ([protected]).

Again i have the same problem after 15 days & now i really need the replacement of the tv as the model in itself is defective & any further change will not make any difference. I hope all these reason are substantive evidence & fit for the tv replacement. If not, please let me know then i will file the consumer complaint in the court for the deficiency of the product & service delivered by the panasonic.

All the complaint # related to this has been mentioned below with the details.

28.03.2018- complaint# r[protected]

04.03.2018 - complaint# r[protected]

27.04.2018 - complaint #r[protected]

26.05.2018-complaint# r[protected]

Regards
Chandan kunal
[protected]