Panasonic — service complaint since 35 days

Address:

Defence colomy, New Delhi, Delhi, 110024

Please note that i had lodged a complaint regarding my panasonic tv on 24.05.2019 to which mr rishi came and did the needful of repairing it and i have paid full charges.

After two weeks the tv stopped working again and i made many calls to mr. Rishi, he seemed too busy to either respond or was out of station (That’s what he said once on phone).

I kept calling on both the numbers provided on the bill (Attached herewith) i:e [protected] and [protected] and each time a lady named dipika took the call and said she would send someone and nobody ever visited or called me for the same.

Another day this dipika connected me to some mr. Sandeep who asked me to send the bill image on watsapp to him on 21.05.2019 on the same two numbers mentioned above, i sent him an image and he hasn’t got back to me ever.

It has been more than one month now and nobody has contacted me for my problem, i have been calling up continuously on the above two numbers but nobody has even bothered to visit me?

Is this the level of your service? Or should the matter be taken up in some other way?

I have attached the bill alongwith for your reference and expect that you deal with this problem on priority, it has been over a month now since my tv is not working, and your service people constantly lie.

Please revert asap.

Momie mahanta

Email - [protected]@gmail.com