[Resolved] Panasonic — Service not received under warranty | |||
Dear sir, i purchased a led tv to the shree balaji sales, address. old g. t. road palwal (mob. no. [protected]) vide bill no. 1028 dt.[protected]. and he provide me 2 year warranty which is also mentioned on bill. but now when my led tv is not working. it is not showing any image when i start it. first i contacted to seller, he told me that register a complaint to panasonic. then, i contacted to customer care of panasonic company, first they registered my complaint (complaint no. r[protected]. and without any reason they close my complaint. now again i registered complaint 2nd time and complaint no. is r[protected]. now panasonic is not repairing or changing my products. kindly take action in this matter. your co-operation in this matter shall be highly appreciable. applicant murari mishra mob. no. [protected] e mail : [protected]@gmail.com Was this information helpful? | |||
Aug 24, 2016 Complaint marked as Resolved Dear sir,
one mail receive Panasonic team detail is mention below.
This is in reference to the below mail regarding performance of your LED TV.
At the outset, please accept our sincere apologies for the inconvenience caused to you.
We have forwarded your request to the concerned support department and same has been registered with Reference No: C190816011436
We assure you that they will get in touch with you very soon.
For any further assistance feel free to contact us.
With Regards,
Sonali
VOC
Customer Service
Panasonic India Private Limited
Website: www.panasonic.co.in
Helpline:1800 108 1333 ; 1800 103 1333
----- Forwarded by Helpline/India/PI/Panasonic on 19-08-2016 11:25 -----
From: "Murari Mishra"
To: [email protected]
Date: 17-08-2016 13:50
Subject: Re: LED TV Under Warranty service request Panasonic India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
14%
Complaints
2013
Pending
0
Resolved
280
+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
View all Panasonic India contact information
Post your Comment