[Resolved] Panasonic — Service not received under warranty

 
1 Review
 mishrajee39 on Aug 20, 2016
Dear sir, i purchased a led tv to the shree balaji sales, address. old g. t. road palwal (mob. no. [protected]) vide bill no. 1028 dt.[protected]. and he provide me 2 year warranty which is also mentioned on bill. but now when my led tv is not working. it is not showing any image when i start it. first i contacted to seller, he told me that register a complaint to panasonic. then, i contacted to customer care of panasonic company, first they registered my complaint (complaint no. r[protected]. and without any reason they close my complaint. now again i registered complaint 2nd time and complaint no. is r[protected]. now panasonic is not repairing or changing my products. kindly take action in this matter. your co-operation in this matter shall be highly appreciable. applicant murari mishra mob. no. [protected] e mail : mishrajee39@gmail.com
Complaint marked as Resolved Aug 24, 2016
Dear sir,
one mail receive Panasonic team detail is mention below.
This is in reference to the below mail regarding performance of your LED TV.

At the outset, please accept our sincere apologies for the inconvenience caused to you.

We have forwarded your request to the concerned support department and same has been registered with Reference No: C190816011436

We assure you that they will get in touch with you very soon.

For any further assistance feel free to contact us.

With Regards,
Sonali
VOC
Customer Service
Panasonic India Private Limited
Website: www.panasonic.co.in
Helpline:1800 108 1333 ; 1800 103 1333
----- Forwarded by Helpline/India/PI/Panasonic on 19-08-2016 11:25 -----

From: "Murari Mishra"
To: helpline@in.panasonic.com
Date: 17-08-2016 13:50
Subject: Re: LED TV Under Warranty service request

Complaint Status


[Aug 20, 2016] Panasonic India customer support has been notified about the posted complaint.
Updated by mishrajee39, Aug 22, 2016
Dear Sir,
not confirmation received as on dated.
Updated by mishrajee39, Aug 23, 2016
NOT RECEIVED CONFIRMATION AS ON DATED.
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    Panasonic - Service not received under warranty