Panasonic — Short supply

Order number
OD[protected]
( 43 inch led tv sold through flipkart )
The consignment received on 12th oct 2021.
As per order item called wall mount should have come with the tv. Wall mount was not found in the box in the presence of flipkart delivery boy.
Complaint was booked with Panasonic customer care and also flipkart customer care. But no action has been taken by any of the agencies even your regional manager Mr Debashis Manna refused to take any action.
The problem is not yet resolved.