Panasonic — Split ac cooling problem

I am writing to formally bring to your attention the persistent issues with my Panasonic air conditioner unit, purchased on 24 May 2026. From the very first day o[censored]se, the unit has consistently failed to cool effectively despite regular operation. This defect has caused significant inconvenience and has not improved despite multiple service interventions.

I have lodged several complaints regarding this matter, yet the problem remains unresolved. For your reference, please find below the complaint records:

Job No: I[protected] | Status: Cancelled | Date:[protected]

Job No: I[protected] | Status: Work Completed | Date:[protected]

Job No: R[protected] | Status: Cancelled | Date:[protected]

Job No: R[protected] | Status: Work Completed | Date:[protected]

Job No: R[protected] | Status: Work Completed | Date:[protected]

Job No: R[protected] | Status: Work Completed | Date:[protected]

Job No: R[protected] | Status: Work Completed | Date:[protected]

Additionally, the cooling refrigerant has been replaced on four separate occasions during service visits, yet the unit continues to fail in providing adequate cooling. Despite repeated interventions, the defect persists. I have also sent two prior emails regarding this matter but have not received any satisfactory response, which is highly disappointing.

In light of these repeated failures, unresolved complaints, and lack of satisfactory communication, I must insist on a complete replacement of the defective unit at the earliest possible date