Panasonic India Complaints & Reviews

I am writing to express my disappointment and frustration with the delayed installation of my AC. The scheduled installation date was 24-April-2023, and I received a call informing me that the installation would be delayed until 25-April-2023. However, as of today, 25-April-2023, I have not received any further updates or communication from your team.

I reached out to your customer service department, and they informed me that...

New AC been damaged by serice center. AC removed in name of water wash and installed in damaged condition, even after today 40th days the same not working inspite of repeated visits of technicians.
Today its been declared as PCB and Compressor both damaged and to be replaced and need to wait for another week.
I requested for spare AC, until the same is replaced. I have small kids and summers are too hot.
But No support...

We have received repair job card even though we had not registered any kind of repair service.
Kindly look into the matter. Our tv is in waranty later we dont want any inconvinience from the company regarding service.
Thank....

We had purchased 2 Nos Panasonic Inverter Split A/C 1 Ton. Unit was at its best for the first year till warranty. After warranty we called Panasonic
for general service through Panasonic sales team from Rathan Fan House, T.Nagar, Chennai named (POWERFUL COOLING SYSTEM) on 29 March 2023. The service team removed the Indoor unit and took it for water wash and installed next day and informed A/C is good with no problem. At the same night...

I am not all afraid to say still in 2023 their sales after support service is worst.
Even after 4 days of AC delivery noone has turned up for installtion .
Their customer care no takes 20 min to connect with you. and literally they have no answer to your queries. Even i called to their prakash singh rawat @[protected] no given by panasonic team but no response from their side.
They are just passing the ball here and...

Panasonic ac outdoor compression 3 time companies registed.
engineers comes to home and solve this problem but after 1 to 2 week noise and vibertion problem started again.
engineer already told this problem regarding senior panasonic surat officers but panasonic surat main branch person ignore this problem again and again .
engineer and me already told this problem but no solution this.
outdoor unit back side,...

Sir, i purchased a Panasonic split ac 1.5 ton 5 star on 27/03/2023 it got delivered on 31 march 2023 and now it got faulty. I have called customer care for rectification of same but i am tired of calling them again and again its not being attended since last 48 hours whereas they assure to attend the service within 24 hours, neither they are giving proper response. I request you to intervene the matter and take action to rectify the matter....

I have purchased one 1.5 ton panasonic ac and one vguard inverter from barasat great eastern on 06/04/2023.it is almost 10 days over my product is not delivered yet.every day i see your negligence in delivery.every day you are saying i will deliver tomorrow. But you are not delivering my product.i cannot tolerate this type of misbehave and rude behave.it is not expected from your service.very bad service and bad experience from great eastern...

I Dr UMESH RAI from Uttarpradesh jaunpur
I have filed a complaint from regarding my washing machine is not working (in warranty) but its reach 12 days but my problem is still not resolved . i already complaints many time but they close my complaints and service manager not respond to my call /msg .
This is very bad behaviour from panasonic
my family is in pain from 12+ days and still have a hope is my problem resolved...

I already complaint regarding my washing machine but the service manager behaviour is very rude he didn't respond call/msg and cut the Call . My family suffer from 12 days but the problem still not resolved and no response from service center .
This cheap service is not acceptable from Panasonic india .
My product is in Warranty but my family only get pain that i choose panasonic .
I hope my complaint take serious...

I was raised a complaint about panasonic ac remote but they are not responding...

I have booked ac service last week and the Panasonic service personal broke some body part during service and also didn't clean the inner unit properly. While asking him he said he will come back again but he never. Worst ever after sales services from Panasonic. Useless team...

I already complaints many time but the wrost service provide from panasonic no service partner come for repair from since a week .
i totally disappointed and write email but no respons from your side
my washing machin is not working and service what we do if the product in warranty ?
Is this your service for your customer ?...

Hi Team,

Greetings!!!

With heavy heart i am writing this email that first time ever very bad experience with Panasonic, as we have been always getting Panasonic branded items for our home and this time really disappointed with the TV we bought. After raising the request even i had to die hard in proving the fault with the TV as the technician was least educated about the issue.

Issue is that we...

The T.V that I purchased, is getting HANGED in between.
The GOOGLE ASSISTANT is also not working sometimes (it DOES NOT RESPONDS).
The applications open after 5 to 6 seconds after clicking or the T.V GETS SHUTS OFF IN BETWEEN.
So, it would be better if you either replace it (as it is in warranty) or repair it in due course of time.
Hope will see to it and solve the problem as soon as possible......

I am having Panasonic Eluga I7 mobile. It got slipped from my hand due to which its display glass got multiple cracks. Mobile is working. I want its glass to be replaced. Please do needful for its glass replacement....

I have purchased a split Panasonic 1.5 ton ac at aprill 2022. Still date issue is not resolved after many complaints and all the complaints closed without my confirmation.

Sometimes complaints are closed without an engineer visit. I have complained many times but no one responded.

Please help me on this issue

My last complain: R[protected]...

Date of purchase: [19 December 2021]
Date of complaint: [Several times but not positive response]
As it discussed earlier with team and no action taken. Till Today [300] days passed, problem not resolved yet. Customer care also don't know how many more days will they take to resolve the problem.Too much frustration created by Panasonic during this time tenure. This kind of service is not expected from reputated company like...

Question mark on quality of panasonic brand ? bad quality of panasonic products. Kindly take immediate against panasonic india pvt. Ltd. We have lost of rs. 52, 000/- due to poor quality of panasonic products.

Through proper channel

reminder- last and final

following are given below evidence of discrepancies, carelessness, irresponsible, negligence in the services and question mark.
br...

We have issues with the washing machine for over two months now which post escalation on Twitter, the service head of Bangalore Mr. Manjunath is unable to get it rectified.

The error code U13 keeps coming, suspension is changed, levelling stand is fixed and two technicians and 4 visits later the issue is still the same. It is being blamed on customer usage, while they cannot give a specific response to how the machine worked...