Park Avenue — shirt full sleeves

Address:

Panchula, Panchkula, Haryana, 134112

On 02 Oct 18 I bought a Park Avenue Shirt from Raymond Shop in Sec 8/9 Panchkula (Haryana) amounted to Rs. 3200/-. There was discount on the product and Raymond shop offered me 20% and I kept it for spacial occasion. To my surprise the shirt shrank very badly on both hands and sides. I came back only in Jun first week from holidays and visited the shop along with shirt. They offered me that the matter will be brought to the notice of Park avenue. But when I contacted them they said that it is late and nothing can be done at this stage. My question is just running away from responsibilities is right? if so the credibility of the customer on any branded items ends too. That is what I experienced