Paulo Travels — refund my money as I did not receive tickets confirmation so I booked another tickets from goa to bangalore

Address:

560076

I booked my tickets on 14th of this month and I lost my money using debit card means debited from my account but no ticket confirmation using Paulotravels.com
So please refund my money as early as possible and again I booked my Paulo bus tickets through MakeMyTrip and I received.
Down I am providing my bank details to u.
Bank account number
SBI
Account holder name:Ambal Ramanuja
Account number:[protected]
IFSC code:SBIN0040583
Branch :BTm Layout
Bangalore

U can check my money debited from below

Thank you for using your SBI Debit Card *********for a purchase worth Rs1674.0 on POS 80601366 at paulobus PayTM txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]