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[Resolved]  Paynimo / Techprocess Payment Services — amount debited e receipt not generated

Dear sir/mam,

I have done online payment for bcom exam fee of rs. 708.60 on 26 april 2019 using my icici bank netbanking through via paynimo gateway system. E-receipt has not generated but the amount has been debited from my account but amount is not refunded to my account yet. Please check and do the needful at the earliest bank transaction number
Bil/onl/[protected]/madras/[protected]
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Complaint marked as Resolved May 28, 2019

Complaint Status


[Apr 27, 2019] Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Paynimo / TechProcess Payment Services Customer Care's response Apr 27, 2019 Dear Team,

TPSL ID:[protected]
Bank ID: [protected]
Merchant ID: E[protected]

The status for the above mentioned transaction is marked as success and the payment for the same will be sent to the Madras on[protected] .

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Complaint comments  3 Comments     Updated: ShareTweet

Comments

Last apr 24th 2019 i was pay my building license fees through www.tnurbanepay.gov.in (gobichettipalayam municipality) amount has debited my bank account but, the bill not generated, (say payment gateway error).
please help me refund my amount (or) generate bill

Hi,

I have done the payment of 17, 568 using the below paynimo link on 23 April 2019 but dint get any confirmation msg or email from paynimo or HDFC.

Amount is debited from my SB account, below is the transaction details.

SBI Ref No - IGAFZHJOZ7

Please provide the payment acknowledgement as soon as possible.
Amount has been deducted from my account but not credited to ghmc hyderabad. the transaction took place on[protected].
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    Paynimo / TechProcess Payment Services
    Customer Care Service
    Customer satisfaction rating
    41%
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    937
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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