[Resolved] Paynimo / Techprocess Payment Services — amount deducted but payment unsuccessful

[Resolved] Paynimo / Techprocess Payment Services — amount deducted but payment unsuccessful

S skpamddae from Delhi, Delhi

I have tried for online payment of jbvnl electric bill by SBI ATM card through Paynimo/ Tech process payment services on 4th Sept, 2019 vide reference no. 7115d6f5eabc[protected] for Rs. 1590. Till date no payment to jbvnl has been done, nor the amount has been return back to my account. At the time of transmission, only a blank E-receipt generated. I, therefore request you kindly solve the problem. The ref. no. from SBI is OTHPG501629 TPS*JHARKHAND BIJLI VIMUMBAI. S K Pradhan +1 photos Was this information helpful? No (0) Yes (0)
Oct 13, 2019 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Sep 10, 2019 Updated by skpamddae Corrected word 'transaction' Verified Support Sep 11, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, TPSL ID:[protected] Merchant ID: 7115d6f5eabc[protected] We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Jharkhand Bijli Vitran Nigam Limited on[protected] . With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query. Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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