[Resolved] Paynimo / Techprocess Payment Services — amount deducted from my account but transaction failed

A Narayana Rao

from Srivilliputhur, Tamil Nadu

Address:

521225

I had made a payment to muthoot finance interest for an amount of 5914.72 through online tech process but the payment was failed and the amount deducted from my canara bank account please return my amount as early as possible
Company: muthoot finance
Bank name: canara bank
Tech process i’d: 895760
Amount :5914.72
Date:[protected] pls return the amount to my bank account

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Sep 11, 2019

Complaint marked as Resolved

The transaction was done to Muthoot finance ltd and the amount is credited to the loan account

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No:[protected]

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L124174_Muthoot Finance Ltd Mobile APP on[protected] and the payment is updated at their end with the ref. no: 20190911T[protected]a44cdU14062

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)