[Resolved]  Paynimo / Techprocess Payment Services — deducted amontwith my account not transfer other account

Respected sir - i am mr. Vishwesh pal sir i made a transstion-469 ruppes on date[protected]&[protected] to eiectrisity bill pament for uppcl electric board by bhim app (Link-punjab national bank) through techprocess. But my 469 ruppes not deliver uppcl account. While 469 ruppees deducted frome my p. N. B. Account. So please solve my problem for retuning my ammont in my pnb account.
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Jan 28, 2019
Complaint marked as Resolved 
respected_consumer complanist- my all problem is solved paynimo/techprocess within 2 to 5 days and all deduted amount credit in my account.company informe with meassage system.so more thanks indian consumer complanist forum withgood work&all team.
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,



TPSL ID:[protected]

Bank Reference ID:[protected]
Merchant transaction ID: 76163007867520190118183571417
Transaction Amount: 469
Transaction Date:[protected]

The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.



Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected]

Regards,
Customer Service,
Tech Process Payment Services Ltd.
Jan 23, 2019
Updated by vishwesh pal
RESPECTED SIR-in my account credited with rs.469.00,[protected] at time15:57:07 .but i pament in two date[protected]&[protected].so other date ruppes credited in my account.see picture in complain who attach with add photo.

Jan 24, 2019
Updated by vishwesh pal
RESPECTED SIR-i made a transsition 446.00 ruppes on date[protected] through ubi net banking/techprosses to uppcl electric board.but it faild&rs 446.00 ruppes deducted frome my union bank account.so please refer my 446.00 ruppes in my account. see picture with attachment.

Complaint comments 

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I paid an electricity bill amount of Rs 4106/00+convenience fee and tax to bill AC no [protected] through debit card option.the aforsaid amont has been debited from my bank AC but the bill has not paid to the uppcl.please look into the matter and inform me.this payment was made on 17/01/2019.
Previous transaction is pending/failed If amount has been deducted from your bank account then please wait for atleast 24hrs for next status update otherwise go for repayment.

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